We currently offer Free standard shipping to continental USA shipping addresses on twintreats.com. We ship all orders using the United States Postal Service (USPS). Orders are usually shipped out within 2-5 business days if the item is in stock.
When your order is shipped you will receive an e-mail that has a tracking/confirmation code for the package. USPS.com does not show tracking information until the package actually arrives at it’s destination for US shipments.
First-Class and Priority Mail shipments do not require a signature. USPS Mail carriers will usually just leave the package. Please watch for your package as we will consider it delivered if USPS.com shows it was delivered on the tracking information. If a mail carrier attempts delivery and does not leave a package they generally leave a notice. Please contact your local post office for delivery.
If you are located outside of the USA, please email us at firstname.lastname@example.org prior to your purchase for shipping information. Our site is only set-up to offer Domestic (USA) shipping. However, if you contact us prior to your purchase and if we ship to your Country we can help you. You can also purchase items on our other site twin-treats.com. Please make sure to check if a product is allowed into your Country before purchasing the item(s). Custom duties, taxes, and charges are not included in the item price or shipping price. Buyer is responsible for any custom duties, taxes, and charged imposed upon receipt of the package. Please check with your Country's customs office prior to your purchase to determine what these additional costs will be.