We currently offer $7.00 flat standard shipping to continental USA shipping addresses and Free standard shipping to continental USA shipping addresses for orders of $100 or more. We ship all orders using the United States Postal Service (USPS) or United Parcel Service (UPS). Orders are usually shipped out within 2-3 business days if the item is in stock. During the holiday rush we ship daily.
When your order is shipped you will receive an email that has a tracking/confirmation code for the package. Tracking information updates can be delayed online and may not update until the package is delivered.
First-Class and Priority Mail shipments do not usually require a signature (possibly required with orders over $100). USPS Mail carriers will usually just leave the package. Please watch for your package as we will consider it delivered if USPS.com or UPS.com shows it was delivered on the tracking information. If a mail carrier attempts delivery and does not leave a package they generally leave a notice. Please contact your local post office for delivery.
Our site is set-up to offer shipping outside of the USA to Canada only at this time. You can also purchase items on our other site twin-treats.com. Please make sure to check if a product is allowed into your Country before purchasing the item(s). Custom duties, taxes, and charges are not included in the item price or shipping price. Buyer is responsible for any custom duties, taxes, and charged imposed upon receipt of the package. Please check with your Country customs office prior to your purchase to determine what these additional costs will be.